01 — Summary
The short version
You have 7 days from the date of purchase to request a full refund, with no need to explain why.
If the sales page you bought from advertises a longer guarantee, that longer period applies. Several of our products carry a 14-day guarantee — the period shown on the page where you bought is the one that counts.
02 — How to request it
Writing to us
Write to support@instanthandbook.com from the same email address you used for the purchase, indicating the product and the date of purchase.
You do not need to justify your decision, fill in a form or return anything. One email is enough.
03 — Timelines
What happens next
We answer every request within 72 business hours.
Once approved, we process the refund through the same payment method you used. The money may take 5 to 10 business days to appear on your statement, depending on your bank or card issuer.
After the refund, your access to the material is revoked and your licence to use the content ends.
04 — Outside the period
After the guarantee expires
Once the guarantee period has passed, no refunds are issued, as this is a digital product delivered immediately and in full at the time of purchase.
If you had a technical problem accessing the material, write to us anyway: a delivery failure is not the same as a change of mind, and we will resolve it.
05 — Chargebacks
Before you go to your bank
Before starting a claim or chargeback with your bank, write to us. We can almost always resolve it directly and far more quickly, and a chargeback takes weeks to settle.
Our only official support channel is support@instanthandbook.com.